Online Shop Terms & Conditions

Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, we accept no responsibility for any errors, omissions or misleading statements on this site or on any site which you may be able to access from a link on this site.

We do not represent or warrant that this site or any site which you may be able to access through a link on this site will be available 24 hours a day, 7 days a week. There are times when because of necessary maintenance or updating or at time of heavy internet traffic that you may find it hard to gain access. 

We exclude to the fullest extent permitted by law all representations or warranties (express or implied) with respect to the content of this site including but not limited to any warranty or representation that the server from which the site is available is free of viruses or bugs, that use of this site is secure or that you will be afforded any protection above and beyond that afforded by any standard security software you may have installed on your computer.

We exclude to the maximum extent permitted by law all liability to any third party anywhere in the world for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss suffered as a result of the use of or reliance upon the information contained in this website including, but not limited to, loss of data caused as a result of viruses, spyware, malicious software, Trojans, cancelbots and worms. For the avoidance of doubt, nothing in this paragraph shall restrict or exclude our liability for fraud or for death or personal injury caused by our negligence.


All major payment cards are accepted. By placing an order and confirming payment on the website of The Lightbox you agree to contract with us in accordance with the terms and conditions of sale below. No card details are recorded by The Lightbox. 

Goods and services

The Lightbox warrants that all goods promoted for sale on this site are of satisfactory quality. Specifications on this website of the goods to be sold are not intended to be binding and are intended only to give a general description of the goods. In all other respects, and to the maximum extent permissible, The Lightbox makes no other warranties or promises about the goods, and any implied warranties are excluded. The price of the goods shall be the price listed on our website on the date of your order, inclusive of any VAT which may be payable by you. All prices displayed on the website are quoted in UK Pounds Sterling and must be paid in full, including delivery charges.


By completing a purchase on this website you agree to the Terms and Conditions on this website. By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. You are responsible for ensuring the accuracy of your order and we shall supply you, subject to availability, with the quantity and specification of goods set out in your order. We shall initially confirm each order by e-mail. While your card may be debited before the contract is formed, if the order is ultimately rejected, a full refund will be made immediately.

Limitation of liability 

The limit of our liability to you is the making up of any shortfall, replacement, refund of the price of the goods, and, in the case of defective goods, refunding the delivery costs. We are not responsible to you to any greater extent and in particular we are not liable to you for any indirect or consequential loss (including without limitation financial loss such as loss of profit, or otherwise) which you may incur for whatever reason, as a consequence of our failure to comply with these terms and conditions. This term does not operate to exclude or limit our liability in respect of death or personal injury caused by our negligence.

Choice of law and jurisdiction 

The Terms and Conditions above shall be governed by and construed in accordance with English Law and agree to submit to the non-exclusive jurisdiction of the English courts.

The Lightbox is a registered charity number 1073543 whose registered office is at CHOBHAM ROAD, WOKING, GU21 4AA. VAT Reg. No: 801 394747